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The player from Italy played with a €seven bonus. He won and desired to create a withdrawal, but he been given the concept, that he hasn’t completed wagering necessities. The difficulty was successfully resolved.

That becoming reported, i am fearful our earlier reply to you can stand and we will not be capable to satisfy your refund ask for.

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The participant from Italy has sent each of the necessary documents for the verification, nevertheless, the position of KYC remains mysterious. Player’s complaint continues to be fixed properly.

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